Our installer, Keith, did an excellent job. He was very professional, friendly and knowledgeable. He worked quickly and efficiently, and cleaned up everything when he finished. The shower is beautiful!! Our salesman, Bryan, was very good also. Whenever I left a message with a question, he returned my call the same day with an answer. The people in the office were cheerful, friendly and helpful. I feel like Stephanie is an old friend, lol. We are definitely enjoying our new shower and we're glad we chose Winstar - it is a great company to work with!